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CONTACT Customer Support

Our Commitment to You  //

Avalex abides by a Quality Policy that ensures we meet or exceed our customers’ expectations for the on-time delivery of high-quality products and services. We are committed to achieving 100% customer satisfaction, which includes providing customer support. If your Avalex product requires repairs support specifically, please use this link:

For all other post-purchase technical support questions, such as trouble shooting, revision history or warranty questions, please fill out the form below. For sales inquiries, including those about integration and customization, please see Sales. For information on becoming a supplier for Avalex, please see Supply Chain.

E-Mail Service Department

Please complete the form below and a Service Department member will respond to you shortly. Product description, part number, and serial number can be found on the back of the product.



To reach the Service Department by phone, please use the contact information below. Your call will be routed during business hours.

CALL US (from within the U.S.)

(850) 470-8464

CALL US (from outside the U.S.)

+001 (850) 470-8464


8:00 am - 5:00 pm CST, Monday - Friday